Competitive advantage
From financial management to task sharing, there are many different commercial off the shelf software types to purchase. While 'off the shelf' can fulfil the vast majority of your needs, there will still be some that will be missed out. Often that missing part is the part that makes your business special in your market.
For most businesses, this means you'll still need to spend time manually completing tasks, which could be better spent elsewhere. In comparison, bespoke software will take into consideration every one of your needs, so manual tasks are minimised.
McDonald's, Amazon, Uber, Netflix, Google are all perfect examples of companies that lead their industry with custom-made software. But these same game-changing abilities are now affordable to businesses outside of Silicon Valley too. With the right support partner in place, bespoke software can make or save you money, depending on your unique goals.
Evolving your business systems
A key feature of bespoke application software is that it can quickly adapt to changes within the business. You will have full control of managing any upcoming improvements and updates and modify certain aspects as and when you need them.
By retiring time-consuming and repetitive tasks, your teams can concentrate on other aspects of your business and providing value. Bespoke software also unlocks the ability to embrace a culture of continuous improvement. Modifying and adapting the software with the changing digital landscape is a competitive advantage on its own.
Similarly, deliverables and schedules can be adapted along the way to make the experience better for you and your clients. An off the shelf product can feel like you are trying to put a round peg in a square hole. By contrast, bespoke software evolves to improve the future of the business, as well as the present.
Expert advice on-hand
When you purchase off the shelf software, you typically embark on a journey of discovery. Often there is usually little or no on-hand assistance from the developer. You're more likely to find a generic FAQ page and template responses than dedicated assistance, or advice or a hefty professional services bill on top of the cost of the software. Learning that your new shiny off the shelf solution can’t manage essential tasks or critical processes can be time-consuming and embarrassing.
Your business development strategy is at the heart of everything you do. This is where your journey should begin, and your success will be affected by the support partners that you take with you.
Bespoke software providers such as Full Fat Things have professionals on hand to give honest and open advice at the very start of the project. They'll give you solutions you haven't yet thought about which are essential in the early stages of the set-up process, rather than having to make crucial adjustments along the way.
Remove data silos with bespoke integration
Data silos and inconsistent processes are the reason why so many organisations have low business information and analytics maturity. Businesses of all sizes will understand the challenges of managing different data streams and silos. But bespoke integration can turn your biggest headache into an opportunity.
The beauty of bespoke software is the transformative qualities that it can bring into your existing CRM, ERP, and CMS. In our experience, the integration between off the shelf and bespoke software gives businesses the special sauce required to meet their unique requirements.
With the right technical expertise, you can finally eradicate data silos. At Full Fat Things, we enable teams to unlock valuable insights from tools such as Salesforce, Infor, and SAP. We see our role as the final piece of the jigsaw that finally brings every aspect of your business together.
By uniting all aspects of your systems, you can improve efficiency, streamline processes, and create a unique customer experience.
Thriving in the experience economy
Your products and services are no longer enough to guarantee the loyalty of your customers. An incredible 89% of companies now compete on the basis of customer experience, which was only 36% in 2010. How will your company adapt to these changes?
Before even thinking about technology or software, we understand that you need to unlock new capabilities, audiences, and opportunities with your customers at the heart of everything.
Your evolving business goals and vision can be brought to life by implementing a bespoke solution that seamlessly connects everything together. With the right approach, the end result is a friction-free business for both you and your customers.
Custom, bespoke, and tailor-made software allows companies of all sizes to define its own functionality and user experience. In a digital age of disruption, it also allows you to move away from conventional software that was built for yesterday's customer rather than a mobile-first world.